# DISTANCE SALES AGREEMENT
## PARTIES
This Distance Sales Agreement (“Agreement”) has been signed between the parties specified below, within the framework of the terms and conditions stated below.
**“SELLER”**
- **Title / Name Surname:** Alper Talha Orhan - Lisary
- **Phone:** 0530 572 03 88
- **Website:** www.lisary.com
- **Tax Office:**
- **Tax Number / T.C. No:**
- **Address:**
- **E-mail:**
**“BUYER”**
- **Name Surname:**
- **T.C. ID No:**
- **Address:**
- **Phone:**
- **E-mail / Username:**
By accepting this agreement, the BUYER acknowledges and accepts in advance that if they approve the order subject to the Agreement, they will be obliged to pay the order price, as well as additional charges such as taxes, shipping, and duties, and that they have been informed about this.
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## SUBJECT OF THE AGREEMENT
The subject of this Agreement is to determine the mutual rights and obligations of the Parties in accordance with the provisions of the Law on Consumer Protection No. 6502 and the Regulation on Distance Contracts, regarding the sale and delivery of products/physical goods whose characteristics and sales price are specified on the Seller's website with the extension www.lisary.com (“Website”), which the BUYER has ordered electronically through the Website.
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## PRODUCT SUBJECT TO THE AGREEMENT AND SALES PRICE
The basic characteristics of the product/products subject to the agreement are published on the Seller's website www.lisary.com. If the SELLER has organized a campaign, you can examine the basic characteristics of the relevant product during the campaign period. Campaign periods may vary and are valid on the campaign dates announced on the Website.
The prices listed and announced on the site are sales prices. The announced prices and promises are valid until changed and announced by the SELLER. Prices announced for a limited time are valid until the end of the specified period.
The name, quantity, sales price including VAT, payment method, and basic characteristics of the goods or services subject to the agreement shall be as follows:
- **Product Name and Basic Characteristics, Quantity, Sales Price:** As specified on the relevant product page and order summary on www.lisary.com website.
- **Total Sales Price (Including VAT):** The order amount on www.lisary.com website.
The SELLER provides online payment methods to the BUYER, whose infrastructure is provided by iyzico Payment and Electronic Money Services Inc. (“iyzico”) or similar secure payment infrastructures. The parties acknowledge and declare that although the SELLER takes all reasonable security measures, the security criteria and measures of the service provided by the payment infrastructure are exclusively taken by the relevant payment institution.
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## PAYMENT: CREDIT CARD TRANSACTION
On the order payment page, information about how many installments the total order will be paid in is presented to the BUYER. Your bank may apply more installments than the number of installments you choose or offer a deferment service by organizing campaigns. Such campaigns are entirely at your bank's discretion, and the SELLER does not provide any commitment in this regard.
On the other hand, since deferred/installment sales are only made with credit cards belonging to banks, the BUYER confirms that they will additionally confirm the relevant interest rates and default interest information from their bank. The SELLER has no commitment or responsibility regarding interest and default interest.
www.lisary.com website secures credit card and debit card information by encryption. The BUYER's credit card information is never stored or recorded.
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## PRODUCT DELIVERY METHOD AND ADDRESS
- Packaging, shipping, and delivery costs (unless otherwise stated) are covered by the BUYER. The current shipping fee at the time of transaction is additionally added to the total order amount.
- Delivery will be made through the contracted cargo company, at the delivery address specified by the BUYER above, under the responsibility of the cargo company.
- The SELLER's delivery of the relevant product to the cargo company is carried out within the framework of transportation legislation regarding risk and responsibility. Even if the BUYER is not present at their address, the SELLER will be deemed to have fulfilled its performance completely and perfectly. Therefore, the SELLER is not responsible for damages and expenses arising from the BUYER's late receipt and/or non-receipt of the product.
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## GENERAL PROVISIONS
- The BUYER declares that they have read and understood the preliminary information regarding the product subject to the contract on the www.lisary.com website and have given the necessary confirmation electronically.
- The BUYER declares and undertakes that the personal and other information provided while becoming a member of the SELLER's website or placing an order is accurate, and that the SELLER will compensate for all damages incurred due to the inaccuracy of this information, in cash and in full.
- The BUYER accepts and undertakes to comply with the provisions of the relevant legislation and the content of this agreement while using the SELLER's website.
- If the product purchase is realized, the e-invoice or e-archive invoice belonging to the said product is sent to the e-mail address specified by the BUYER or by adding it to the order package within the period compliant with the legislation.
- The SELLER accepts to deliver the product subject to the contract completely, in accordance with the specifications specified in the order, and with warranty certificates and user manuals, if any, in accordance with Consumer Legislation.
- The SELLER has the right to reach the BUYER for marketing, notification, and communication purposes via the contact information specified or updated by the BUYER in the site registration form. The BUYER always has the right to cancel receiving these notifications.
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## RIGHT OF WITHDRAWAL AND EXCEPTIONS
- In physical product sales, the BUYER has the right to withdraw from the contract by rejecting the goods within **14 (fourteen) days** from the date of delivery of the product to themselves or the person/organization at the address indicated, without undertaking any legal and criminal responsibility and without stating any reason.
- To exercise the right of withdrawal, it is essential to notify the SELLER in writing or via a permanent data carrier (e-mail, etc.) within the 14-day period and that the product has not been used.
- **Cases where the Right of Withdrawal Cannot Be Exercised:** In accordance with the legislation; the right of withdrawal cannot be exercised for customized products prepared in line with the BUYER's requests or personal needs, products whose packaging has been opened after delivery and whose return is not suitable for health/hygiene reasons, and goods or services that are not suitable for return due to their nature.
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## CREDIT CARD AND REFUND PROCESS
In cases where the BUYER exercises their right of withdrawal or if the product subject to the order cannot be supplied for various reasons, the refund procedure is as follows:
- The BUYER submits a return request via the website or notifies the SELLER in writing.
- The SELLER notifies the relevant institution (iyzico, etc.) to refund the full amount paid to the BUYER's credit/debit card via the payment infrastructure.
- In case of return of a product purchased with a card, the SELLER cannot make a cash payment to the BUYER as per the agreement made with the bank or payment institution.
- Credit card refunds may take several business days depending on the bank's processing times and speed.
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## FORCE MAJEURE
Natural disasters, pandemics, war, mobilization, fire, strike, lockout, decisions taken by official authorities, interruption of energy and communication, and events beyond the control of the SELLER that partially or completely, temporarily or permanently stop the SELLER's operating capabilities, are considered force majeure. In such cases, the SELLER shall not be liable for delayed or non-performance of its obligations stated in the Agreement.
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## COMPETENT COURT AND RESOLUTION OF DISPUTES
Turkish Courts are authorized in disputes arising from the implementation of this Agreement; Turkish Law shall be applied.
**Provincial or District Consumer Arbitration Committees** at the BUYER's (Consumer's) place of residence or where the consumer transaction took place, within the monetary limits announced by the Ministry of Commerce each year; and **Consumer Courts** will be authorized in disputes exceeding the said value.
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## NOTIFICATIONS AND EVIDENCE AGREEMENT
Any correspondence between the Parties under this Agreement, except for mandatory cases specified in the legislation, shall be made via e-mail.
The BUYER accepts, declares, and undertakes that in disputes that may arise from this Agreement, the SELLER's official books and commercial records, and the electronic information and computer records kept in its own database and servers, shall constitute binding, conclusive, and exclusive evidence (evidence agreement in the sense of HMK article 193).
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## EFFECTIVENESS
Upon acceptance and approval of this Agreement and the realization of the payment for the order placed through the website, the BUYER shall be deemed to have accepted all terms of this Agreement, and this Agreement shall become effective.
The KVKK Illumination Text and Privacy Agreement located on www.lisary.com website, and the invoice issued for the order placed by the BUYER, are integral parts of this Agreement.
**SELLER:** Alper Talha Orhan - Lisary
**BUYER:**
**DATE:** ...../...../2026